Pay it forward program.

To ensure smooth operations and accommodate all clients fairly, please review our cancellation and refund policy:

Deposit: At the time of registration, a 40% deposit of the total service fee is required to secure your appointment. This deposit is applied towards your final payment.

Refund Policy:

Within 24 Hours of Booking: You may cancel your appointment and receive a full refund of your deposit if the cancellation is made within 24 hours of booking, unless the booking is made within 48 hours of the appointment.

Cancellations Made More Than 48 Hours Before the Appointment: If you cancel your appointment more than 48 hours before the scheduled time, you will receive a full refund of your deposit.

Cancellations Made Within 48 Hours of the Appointment: Cancellations made within 48 hours of the scheduled appointment will forfeit the 40% deposit.

No-Shows: Failure to show up for a scheduled appointment will result in the forfeiture of the 40% deposit.

Rescheduling: We understand that plans can change. If you need to reschedule your appointment, please contact us at least 48 hours in advance to avoid forfeiting your deposit. We will make every effort to accommodate your new schedule.

Emergency Cancellations: We understand that emergencies can occur. In such cases, please contact us directly, and we will assess the situation on a case-by-case basis.

Refund Timing: Refunds will be processed within 5-7 business days from the time of cancellation, provided all necessary conditions are met.

Cancellation Methods: To cancel or reschedule your appointment, please contact us via phone or email. This ensures that we can manage your request promptly and efficiently.

Booking Timeframe: If a booking is made within 48 hours of the appointment time, it will not be eligible for a refund if canceled.

Thank you for your understanding and cooperation. We look forward to assisting you on your wellness journey.

We highly encourage clients to book their appointments in advance, particularly those undergoing comprehensive Ayurvedic protocols, retreats, or body sessions. This ensures that:

Availability: Comprehensive Ayurvedic treatments and multi-session packages often require multiple appointments spread over a period of time. Booking in advance ensures that your sessions are scheduled at times that are convenient for you and that align with your treatment plan.

Consistency: Advanced scheduling helps maintain consistency in your treatment, an essential aspect of achieving optimal results. Our Ayurvedic protocols, retreats, and body sessions are designed to work synergistically, and timely appointments play a crucial role in ensuring smooth progress.

Tailored Experience: Booking in advance allows our practitioners to better tailor your treatments to meet your specific needs. This ensures you receive the full benefits of each session and that each treatment builds on the previous one.

Package Availability: Some of our treatments and packages have limited availability. Booking in advance secures your spot and guarantees access to all desired services.

Stress Reduction: Advanced scheduling reduces stress and helps you focus on your wellness journey without worrying about last-minute bookings.

We appreciate your cooperation and look forward to supporting your wellness journey.

No-shows can disrupt the schedule and availability of services at our clinic, impacting both our clients and practitioners. In the event that a client does not attend a scheduled appointment without prior notice, the 40% deposit will be forfeited. We understand that unforeseen circumstances can occur, and we encourage clients to contact us as soon as possible to reschedule or cancel appointments to avoid forfeiture and ensure a smooth experience for all.

Are you ready to embark on a rejuvenating journey with our retreats? Here's how you can book one:

Visit Our Website: Head to our retreats page on our website. You'll find detailed information about our various retreat packages, including itineraries, activities, and pricing.

Select Your Retreat: Browse through the available retreat options and choose the one that suits your needs. Our packages offer a range of services, including Ayurvedic treatments, spa services, and wellness sessions.

Check Availability: Once you've chosen a retreat, check its availability. Our retreats fill up quickly, so we recommend booking in advance to secure your spot.

Book Online: Follow the online booking instructions on our website. You'll be asked to provide basic information, including your name, contact details, and preferred retreat dates. A 40% deposit is required at the time of booking to secure your spot.

Partner Booking: Alternatively, you can book through our partner, Thermae Retreat Day Spa. Visit Thermae Retreat's website for booking options, or contact them directly to inquire about availability and details.

Confirmation: After booking, you'll receive a confirmation email with all the necessary information about your retreat. Please read this carefully to ensure everything is in order.

Cancellations and Changes: If you need to cancel or reschedule, please refer to our cancellation policy or contact us directly for assistance.